Materials delivered to us as Found Goods (excluding food/beverage, cutting/piercing and flammable/explosive materials) are stored for a period of 1 to 5 years.
If you have lost or forgotten your belongings on board aircraft, please contact the related airline company or their representative in your area.
Please contact the Lost Property Office for found items inquiry using the form below.
Your online inquiry will be processed within 2 working days.
When sending an inquiry to us, please assist us by conveying the detailed information of the items so that we can serve you faster. (For example: information such as date, time, place of loss, type, color, special feature, manufacturer’s name, model, serial number, etc.)