Frequently Asked Questions

For passport and visa related issues you can contact Dalaman Airport Police Department. The e-mail address and phone number are below.

Phone Number: 0090 252 7925555 Ext: 2411 or 2426

Countries whose citizens are allowed to enter Turkey with their national ID’s:

You can access the regulations at

You can find detailed information here.

You can find detailed information here.

You can find detailed information here.

You can find the detailed information in our Transportation page.

You can wrap your luggage at Luggage Wrap point located at International Departures check-in area.

Yes, there are prayer rooms available at our Terminal.

Yes, baby care rooms are available throughout the terminal at various locations.

Yes, you can book on CIP Lounge page.

Use online booking system and get %10 discount.

You can use the Fast Track service at arrivals and departures.

Our Fast Track service includes priority security check, check-in and passport control at departures. At arrivals the guests are met with a name plate and assisted through priority passport control procedure.

For detailed information and to make a reservation you can visit our Fast Track page.

Lost & found office works 24 hours / 7 days a week at out terminal.

  • If you have lost your belongings in Terminal Building, please fill in the Lost Property Enquiry Form.
  • If you have lost your belongings in the aircraft or transfer cars, please contact your airline or your tour operator.

Exchange offices are 7 days / 24 hours in service, which is easily accessible to our incoming and outgoing passengers.

Smoking is possible in our terrace areas, which are specially designed for you in both domestic and international passenger departures at YDA Dalaman Airport Terminal – 2 building.

As a general rule you should check in minimum 2-3 hours before the scheduled departure time of your flight.

Check the instructions and check-in opening times on your airline ticket or documents from your travel agent or booking website. If you are still unsure please check with your airline directly.