Passport and visa issues
For passport and visa related issues you can contact Dalaman Airport Police Department. The e-mail address and phone number are below.
E-mail: dalamanhavalimani@egm.gov.tr
Phone Number: 0090 252 7925555 Ext: 2411 or 2426
Countries whose citizens are allowed to enter Turkey with their national ID’s: https://www.mfa.gov.tr/countries-whose-citizens-are-allowed-to-enter-turkey-with-their-national-id_s.en.mfa
You can access the regulations at https://www.mfa.gov.tr/sub.en.mfa?cc4e437c-6769-4d79-9017-10b63c651224.
VISA Regulations
- You may check the official site of the Ministry of Foreign Affairs of Turkey ( https://www.mfa.gov.tr/visa-information-for-foreigners.en.mfa ) for information about visa regulations. Additionally, you can get in touch with the Consulate of Republic of Turkiye in the area of your residence.
Where can I find flight information?
You can find flight information in the following links:
What are the restaurants and cafes in the Domestic Terminal?
You can find detailed information here.
What are the cafes and restaurants in the International Terminal?
You can find detailed information here.
What stores are available in the terminal?
You can find detailed information here.
How do I get to the Dalaman Airport?
I want to wrap my baggage. Where can I get it?
You can wrap your luggage at Luggage Wrap point located at International Departures check-in area.
Are there prayer rooms in the terminal?
Yes, there are prayer rooms available at our Terminal.
Are there baby-care rooms available at the terminal?
Yes, baby care rooms are available throughout the terminal at various locations.
Can I make a CIP Lounge reservation on your website?
Yes, you can book on CIP Lounge page.
Use online booking system and get %10 discount.
Is there a Fast Track sevice at the Dalaman Airport?
You can use the Fast Track service at arrivals and departures.
Our Fast Track service includes priority security check, check-in and passport control at departures. At arrivals the guests are met with a name plate and assisted through priority passport control procedure.
For detailed information and to make a reservation you can visit our Fast Track page.
I lost something at Dalaman Airport. What do I do?
Lost & found office works 24 hours / 7 days a week at out terminal.
- If you have lost your belongings in Terminal Building, please fill in the Lost Property Enquiry Form.
- If you have lost your belongings in the aircraft or transfer cars, please contact your airline or your tour operator.
Is there an exchange office at the airport?
Exchange offices are 7 days / 24 hours in service, which is easily accessible to our incoming and outgoing passengers.
Where can I smoke at Dalaman Airport
Smoking is possible in our terrace areas, which are specially designed for you in both domestic and international passenger departures at YDA Dalaman Airport Terminal – 2 building.
How long do I need to check-in before my flight is due to depart?
As a general rule you should check in minimum 2-3 hours before the scheduled departure time of your flight.
Check the instructions and check-in opening times on your airline ticket or documents from your travel agent or booking website. If you are still unsure please check with your airline directly.
